Privacy Policy

We undertake to comply with the terms of our privacy policy, which is provided on this website. By using this website, you acknowledge that you have read our privacy policy.

We may use cookies in delivering the website to you. A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a website's computers and stored on your computer's hard drive.

We do not currently require our users to register in order to access our website, but reserve the right to do so in the future. Should we implement a registration process we will of course commit to comply with any privacy legislation applicable at the time in respect of your user information.

Security of Information

Unfortunately, no data transmission over the Internet can be guaranteed as totally secure. Whilst we strive to protect such information, we do not warrant and cannot ensure the security of any information which you transmit to us. Accordingly, any information which you transmit to us is transmitted at your own risk.

Termination of Access

Access to this website may be terminated at any time by us without notice. Our disclaimer will nevertheless survive any such termination.

Terms and Conditions


The terms and conditions set out below are to be applied to the use of this website. By using this website, you agree to be bound by these terms and conditions. If you do not agree to be bound by these terms and conditions, you may not use this website.
In these terms and conditions, the expressions "we", "us" and "our" are a reference to 'FLAWED FABULOUSLY'
Changes to Terms and Conditions
We reserve the right to alter and change these terms and conditions occasionally. Changes to the terms and conditions will be effective immediately upon publication on this website. Your continued use of the website following such publication will represent an agreement by you to be bound by the terms and conditions as amended. It is your responsibility to be aware of these terms and conditions as they may be altered.
This website and its content are provided 'as is' and except to the extent required by law, without any warranties of any kind, whether express or implied, including but not limited to, implied warranties of satisfactory quality, fitness for a particular purpose and non-infringement, to the fullest extent permitted by law. The information on the website is for general information purposes only and does not constitute as advice.
We do not represent or warrant that the information and/or facilities contained in the website are accurate, complete or current, or that the website will be uninterrupted or error free, or that any defects in the website will be corrected or that the website or the server that makes the website available are free of viruses or any other harmful components. Except to the extent required by law, we do not make any warranties or representations regarding the use of the materials in the website in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise, in each case to the fullest extent permitted by applicable law.
We reserve the right to suspend or withdraw the whole or any part of the website at any time without notice and without incurring any liability.
This website may from time to time contain links to other websites or information provided by third parties. We make no warranties or representations about the accuracy or suitability of the information or links provided on this website, including information provided by third parties. You use the information and links at your own risk. We have no control over their individual content and make no representations or warranties as to any of the information appearing in relation to any linked websites. We do not recommend any products or services advertised on those websites. If you decide to access any third party website linked from our website, you do so at your own risk.
Limitation of liability
Your use of the website is at your own risk. Where conditions and warranties implied by applicable law cannot be excluded, we limit our liability where and to the extent we are entitled to do so. Otherwise, neither we, nor any of our affiliates, officers or directors nor any of our agents or any other party involved in creating, producing or delivering the website will be liable for any direct, indirect, special, consequential or other damages that result from the use of, or the inability to use, the materials on the website, including damages caused by viruses or any incorrectness or incompleteness of the information on the website, or the performance of the products, even if we have been advised of the possibility of any such damages.
Your Obligations
You must ensure that your access to this website is not illegal or prohibited by laws which apply to you.
You must take your own precautions to ensure that the process which you employ for accessing this website does not expose you to the risk of viruses, malicious computer code or other forms of interference which may damage your own computer system. We do not accept responsibility for any interference or damage to your own computer system which arises in connection with your use of this website or any linked website.
You must not misuse our system or this website. Specifically, you must not hack into, circumvent security or otherwise disrupt the operation of our website. Furthermore, you must not undertake any activity which will place an unreasonable burden on our systems.
You agree to indemnify us and our respective officers, employees and agents against all actions, claims and demands which may be instituted against us arising out of your failure to comply with these terms and conditions.
Intellectual Property
All copyright featured or displayed on the website is owned by us. Except as may be otherwise indicated in specific areas within the website, you are authorised to view, play, print and download documents, audio and video found on the website for personal, informational, and non-commercial purposes only.
Except as permitted by applicable copyright laws, you may not modify any of the materials and you may not copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell any information or work contained on the website.
Except as authorised under the copyright laws, you are responsible for obtaining permission before reusing any copyrighted material that is available on the website. For purposes of these terms, the use of any such material on any other website or networked computer environment is prohibited. You will not remove any copyright, trademark or other proprietary notices from material found on the website.
In the event you download software (including but not limited to screensavers, icons, videos and wallpapers) from the website , the software, including any files, images incorporated in or generated by the software, and data accompanying the software (collectively, the "Software") are licensed to you by us. We do not transfer title to the Software to you. You own the medium on which the Software is recorded, but we retain full and complete title to the Software, and all intellectual property rights therein. Except as permitted by applicable copyright laws, you may not redistribute, sell, decompile, reverse engineer, disassemble, or otherwise reduce the Software to a human-readable form.
All of our trademarks, service marks and trade names used herein (including but not limited to the words marked "FLAWED FABULOUSLY" are our trademarks or registered trademarks, unless stated otherwise. You may not use, copy, reproduce, republish, upload, post, transmit, distribute, or modify our trademarks in any way, including in advertising or publicity pertaining to distribution of materials on the website, without our prior written consent.
The use of our trademarks on any other website or network computer environment, for example the storage or reproduction of (a part of) the website in any external internet website or the creation of links, hypertext, links or deep links between the website and any other internet website, is prohibited without our express written consent.
Restricted Use
Unless we agree otherwise in writing, you are provided with access to this website only for your personal use. You are authorised to print a copy of any information contained on this website for your personal use, unless such printing is expressly prohibited. Without limiting the foregoing, you may not without our written permission on sell information obtained from this website.


Return and Exchange Policy

SHIPPING (Only shipping Domestic for now – WATCH THIS SPACE) 

Domestic (US) orders are calculated depending on your location and which of our shipping services you select. We offer free ground shipping for all domestic (US) orders over $100. 

Orders are generally delivered within 5-7 working days . There can be the occasional customs or courier delay which may affect your delivery timeframe. No express or over night shipping available at this moment.   
An email will be sent once your order has been dispatched, if you do not receive one please email and let us know. Some orders will require a signature. Please ensure your delivery address is attended during business hours. We CANNOT send to PO BOXES, please ensure a street address is supplied. 

We use USPS and Fedex shipping services. 



Our goal of making you feel sexy and comfortable in your lingerie goes hand in hand with providing you with great customer service and you being completely happy with your purchase! 

WHAT IS THE REFUNDS POLICY? We’ll gladly accept return of any unworn item within 10 days of receipt of your order.  MUST have hygiene labels. 



DOMESTIC (US) EXCHANGES - We are only able to offer exchanges of products that are of the same value as your original item. We can gladly exchange sizes and for items of equal value if we have them in stock. If the item you are wanting to exchange for is of higher/lesser value you may return for a refund and repurchase your desired item at your own convenience. Items should be in the original condition, including tags and hygiene labels. Merchandise must not be worn, altered, or washed. Customers will be responsible for shipping and handling charges to return the item. Packages that arrive COD (Cash on Delivery) may be denied. If the package does not reach us safely we will not be able to complete the refund or exchange, it is recommended that you purchase a tracking number for your package to prevent any loss. 

ARE RETURNS FREE? The shipping cost incurred for returning item/s to Flawed Fabulously for an exchange or refund are NOT covered or reimbursed by us. 

HOW DO I ORGANISE AN EXCHANGE/RETURN?  In order to initiate your return or exchange, please log into your account at  select the "Order History and Details" section and then select which order and items you would like to return. We will process your approval request within 48 hours. If your RMA is approved, please include your RMA slip in your return parcel (PDF available upon approval). If you would like to exchange your items (only for items of equal value and only for domestic US orders), please include the details on your RMA.  

Please include your RMA number on the shipping label or box. Not indicating your RMA may delay the returns process, or cause your package to be refused for delivery. 

Address to: 


228 e 45th Street, GF 29 

New York, New York, 10017 

HOW LONG DOES IT TAKE FOR REFUND TO BE PROCESSED? We will credit your original method of payment within 14 business days of receipt of the returned item, minus original shipping charges. Please note your banking institution or Credit Card company may require additional days to process and post this transaction to your account once the return has been processed. Please note that if your order included free shipping we will deduct our shipping costs off your refund. Worn merchandise cannot be returned unless there is a manufacturing fault.